With Consumer Duty putting the spotlight on the need for protection, it’s got many of us thinking about opportunities to grow the market.
VITALITY
But in light of changing regulations, alongside evolving consumer needs, 'is it time to rethink mortgage protection?' asks Vitality's Head of Protection Development, Nick Telfer.
The newly introduced requirement to deliver ‘good’, rather than ‘fair’ client outcomes, has set a much higher bar for our industry, renewing focus on the quality of cover, rather than just how much it costs. Consumer Duty has also rightly prompted discussions about how we avoid foreseeable harm and whilst the need for mortgage cover is obvious, surely consideration must also be given to a client’s wider protection needs.
