Speaking at our 10th birthday party, Lakey (pictured) said the critical illness sector has undergone changes over the last 10 years, which has seen “the quality of critical illness plans improving immeasurably, and we believe we have influenced some real changes”.
EVENTS
This week, the team here at CIExpert have been busy commemorating our 10 year anniversary, with a celebration in central London including an awards ceremony to recognise those that have supported us and championed the protection industry over the last decade.
10 Years of Influence
Looking back over the last decade, we are proud to have seen over 24,000 advisers entering 1.1 million clients into our system, with an average sum assured of £108,000, translating to over £120bn in insurance decisions made and influenced through our system.
In the last year alone, almost 10,000 adviser enquiries have been managed and CIExpert’s webinars have reached nearly 5,000 advisers!
A huge thank you from us all here at CIExpert to everyone involved in our 10 Years of CIExpert celebrations. Thanks to all who came to celebrate with us and an extra big thank you to all of you who helped to make it the success that it was - especially our event sponsors AIG, Aviva and Scor:
Alan Lakey, Director at CIExpert, said:
“So much has changed over the last 10 years, both in the growth of our platform and within the critical illness world. The last decade has witnessed the quality of critical illness plans improving immeasurably and we believe we have influenced some real changes, with far fewer advisers today selling on cost alone and many changing their client conversations to focus on value and upselling. We genuinely believe that by creating a service that gives advisers the ability and confidence to truly evaluate critical illness plans we have contributed to the quality of advice for their clients in a truly meaningful way."
Neil Davies, Commercial Director at AIG Life, said:
“Heartfelt congratulations to Alan, Clive and the CI Expert team for reaching such a significant milestone, and to everyone recognised in their 10th Anniversary Awards."
“Critical Illness is at the heart of the cover the protection industry provides to people. It matters and it has supported thousands of people and families through arguably the most challenging times anyone can face into. As a critical illness provider, we really value the support CI Expert has given us, enabling us to make brave decisions that lead to better customer outcomes. By always holding a mirror up to the industry, they positively challenge us to think and rethink about what’s right for customers and their families. It’s only now that we call this consumer duty.”
Paul Dalgliesh, Head of Individual Protection Propositions at Aviva, said:
“CIExpert has been a constant over the past decade in an evolving critical illness market. CIExpert puts a spotlight on the value of critical illness cover in real life claims terms, creates a benchmark for the industry and champions progress for customers. Happy 10th anniversary to CI Expert.”
Phil Cleverley, Chief Underwriter at SCOR Life UK & Ireland, said:
“Critical Illness has been a cornerstone of our development in the UK over the past 20+ years and we have always been impressed by the depth of research that underpins CIExpert’s analysis. We welcome how they are changing the discussion around CI with a clear focus on ensuring products continually evolve to better meet customers’ needs. Increasing adviser confidence to sell the product is key to getting more families protected and this is why we are delighted to support and congratulate Alan, Clive and the CIExpert Team on their 10 years in the market, and we look forward to seeing what the next 10 years will bring.”
The Awards
We wanted to use this 10-year milestone to reflect and celebrate the best of our industry from product design and innovation, through to commending those that lead and champion in this market.
Click below to find out more about the winners of our CIExpert 10 Year Awards.
